padcor Frequently Asked Questions

Creating a padcor account takes about three minutes. Click the padcor Login link in the top navigation, then select the registration option. Fill in your full name, email address, mobile number, and date of birth. You must be 21 years old or above to register, as required by PAGCOR regulations. After submitting, verify your email address via the confirmation link we send you, then complete KYC identity verification before making your first deposit.

padcor requires one valid Philippine government-issued photo ID for KYC verification. Accepted IDs include the PhilSys national ID, passport, driver's license, UMID, SSS ID, PRC ID, and voter's ID. Upload clear photos of both the front and back of your ID. Most KYC reviews are completed within 24 hours. You may also be asked to provide proof of address such as a recent utility bill or bank statement.

Go to the padcor Login page and click the "Forgot Password" link below the login fields. Enter the email address linked to your account and we will send you a secure password reset link within a few minutes. Check your spam folder if it does not arrive in your inbox. The reset link expires after 30 minutes for security. If you still cannot access your account, contact support at [email protected].

No. padcor strictly allows one account per person, per household, and per device. Duplicate accounts violate our Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you accidentally created a second account, contact our support team immediately to have it merged or closed before it triggers an automated duplicate detection flag.

You can request permanent account closure by emailing [email protected] with the subject line "Account Closure Request" from your registered email address. Include your full name and account username. Any remaining balance will be returned to your verified withdrawal method within 3–5 business days. Note that permanent closure is different from self-exclusion — if you are closing your account due to gambling concerns, we strongly recommend using the self-exclusion tool instead.

Log in to your padcor account and go to the Wallet section. Select GCash as your deposit method, enter the amount you wish to deposit, and confirm. You will be redirected to the GCash payment page to authorize the transaction using your GCash MPIN. Deposits via GCash are typically credited to your padcor account instantly. The minimum GCash deposit is ₱100 and the maximum single transaction is ₱50,000.

The minimum deposit on padcor is ₱100 for GCash and Maya (PayMaya). For bank transfers via BPI, BDO, or Metrobank, the minimum is ₱500 due to bank processing requirements. There is no maximum deposit limit for most methods, although very large deposits may require additional verification under our Anti-Money Laundering compliance procedures. All amounts are in Philippine Peso (PHP).

GCash and Maya withdrawals are processed within 15 minutes to 2 hours once approved, making them the fastest withdrawal options on padcor. Bank transfers to BPI, BDO, and Metrobank typically take 1–3 business days depending on your bank's processing schedule. All withdrawal requests go through a security review first. Withdrawals submitted before 5:00 PM Philippine Standard Time on banking days are generally processed the same day.

padcor does not charge any fees on deposits. For withdrawals, standard transactions are also free of padcor-side charges. However, your bank or e-wallet provider (GCash, Maya, BPI, BDO, Metrobank) may apply their own transaction fees depending on your account type. We recommend checking your e-wallet or banking app for any applicable fees on inbound transfers before requesting a withdrawal.

Most padcor withdrawals are processed quickly, but delays can happen for a few reasons: your KYC verification may still be pending, the withdrawal amount may have triggered an additional security review, or there may be an active bonus wagering requirement on your account that has not yet been met. Check your account notifications for any outstanding action items. If your withdrawal has been pending for more than 24 hours, contact [email protected] with your transaction reference number.

padcor offers hundreds of slot titles from top providers including JILI Games, PG Soft, Pragmatic Play, and Spadegaming — all very popular with Filipino players. You will find everything from classic 3-reel fruit machines to feature-packed video slots with buy-bonus options, megaways mechanics, and progressive jackpots. The padcor Slot section is updated regularly with new releases. All slots on padcor use certified random number generators (RNG) for fair outcomes.

Yes. padcor's live casino section features real human dealers streaming in HD from professional studio environments. Available live games include Baccarat, Roulette, Blackjack, Dragon Tiger, Sic Bo, and several Filipino-favorite game show titles. Live casino tables run 24 hours a day, 7 days a week. Minimum bet sizes vary by table — some Baccarat tables start as low as ₱10 per hand, making them accessible to all budget levels.

Absolutely. padcor's sportsbook covers PBA (Philippine Basketball Association) games in full, including pre-match and live in-play betting markets. You can also bet on NBA, UFC fights, international football leagues, volleyball, and other major sports. We offer a wide range of bet types including moneyline, spread, totals, parlays, and same-game multi-bets. Odds are updated in real time, and winnings are credited to your padcor wallet instantly after settlement.

padcor offers online sabong (cockfighting) betting as part of its Filipino-focused gaming lineup. You can watch live derbies and place bets on Meron, Wala, or Draw directly from your padcor account. Sabong streams are available in high definition and results are settled in real time. As with all padcor games, sabong betting is only available to verified players aged 21 and above.

RTP percentages vary by game and provider, but most slot titles on padcor have a published RTP between 94% and 97%. JILI Games titles, for example, typically publish RTPs in the 96–97% range. RTP is a long-term statistical figure — it does not guarantee results in any single session. You can usually find the RTP of a specific game in its in-game information or paytable screen. padcor only hosts games with certified and independently audited RTP values.

Yes. padcor is fully optimized for mobile browsers on both Android and iOS devices — no app download required. Simply visit padcor.net on your mobile browser, log in, and play. The entire platform — slots, live casino, sports betting, bingo, and sabong — works smoothly on smartphones and tablets. For the best experience, use an updated version of Chrome on Android or Safari on iPhone and make sure you have a stable mobile data or Wi-Fi connection.

padcor offers a welcome bonus to newly registered and verified players on their first qualifying deposit. The bonus amount and percentage are displayed on the current promotions page inside your account. To claim it, make your first deposit and opt in to the welcome bonus during the deposit flow. The bonus is credited to your account within minutes. Before you can withdraw bonus-derived winnings, you must meet the wagering requirement attached to the bonus, which is clearly stated in the bonus terms.

A wagering requirement (also called a playthrough requirement) means you need to bet the bonus amount a certain number of times before the winnings become withdrawable. For example, a ₱1,000 bonus with a 20x wagering requirement means you need to place a total of ₱20,000 in qualifying bets before withdrawing. Not all games contribute equally — slots typically contribute 100%, while live casino games may contribute less. Always read the specific bonus terms in your padcor account.

Yes. padcor has a dedicated Loyalty Program that rewards players for ongoing activity on the platform. As you play, you accumulate loyalty points that can be redeemed for bonus credits or real cash. Higher-tier members unlock benefits including faster withdrawal processing, dedicated account managers, exclusive reload bonuses, and invitations to VIP events. Visit the padcor Loyalty Program page to see the full tier structure and how to climb the ranks.

Yes. All padcor bonuses have an expiry date, which is clearly stated in the individual bonus terms at the time of claiming. Typically, welcome bonuses must be used and wagering requirements must be completed within 7 to 30 days of activation, depending on the promotion. Expired bonuses and any associated pending winnings are forfeited automatically. Make sure to check your active bonus status in the My Bonuses section of your padcor account regularly.

Yes. padcor is a PAGCOR-regulated online gaming platform operating legally within the Philippines. The Philippine Amusement and Gaming Corporation (PAGCOR) is the government authority responsible for regulating all online and land-based gaming in the country. Operating under PAGCOR regulation means padcor must meet strict standards for player fund protection, fair play, anti-money laundering compliance, and responsible gaming — giving Filipino players confidence that they are using a legitimate and secure platform.

The minimum age to register and play on padcor is 21 years old, as mandated by PAGCOR regulations for online casino and sports betting in the Philippines. Age is verified during KYC document review — every player must submit a valid government-issued ID confirming their date of birth before their account is fully activated. Accounts found to belong to players under 21 are immediately suspended and reported to PAGCOR. There are no exceptions to this rule.

Log in to your padcor account and go to Account Settings, then select the Responsible Gaming tab. From there you can set daily, weekly, or monthly deposit limits in Philippine Peso. Once a limit is active, no deposits beyond that amount will be accepted until the period resets. You can lower your limit instantly, but increasing it requires a mandatory 24-hour waiting period to prevent impulsive decisions. This tool is completely free and highly recommended for all players.

padcor's self-exclusion tool can be activated from Account Settings under the Responsible Gaming tab. Choose your exclusion period — from 6 months up to 5 years or permanently — confirm with your password, and your account is immediately locked. You will also be removed from all marketing communications. Your remaining balance is safely held and returned to your verified payment method when the exclusion period ends. You can also request self-exclusion via live chat or by emailing [email protected].

padcor customer support is available 24 hours a day, 7 days a week including Philippine public holidays. You can reach us via live chat inside the platform (fastest response, usually under 2 minutes) or by email at [email protected] for non-urgent matters. When contacting support about an account issue, have your registered email address and account username ready to speed up verification. Our team is fluent in English and can assist with everything from technical issues to responsible gaming requests.